The rapid development of such distributed network connects daily millions of users with millions of public institutions enterprises and organizations. It has also helped citizens to get closer to their public institutions.
Due to the extensive use of such networks, any country is trying to improve its institutional on-line services in order to provide a better service for its citizens in all fields. From the downloading of forms to the telemedicine, from the job advertisements to the on-line voting during elections. It is also used by politicians to receive a feedback on their actions or to get new ideas/proposals from their voters.
Clearly, the on-line systems may present some challenges. The first one is that each system has to be secure, redundant and flexible. The institutions have also to be ready to provide alternative services anytime the networks are out of orders. However, in general, especially governments and embassies presence on the web, is a very useful tool which permits people to satisfy their needs in their own houses, avoiding therefore to waste a lot of time in going personally.
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